The controversial video of the passenger being forced off the over-booked United Airlines flight has caused much controversial. The airline’s market value decreased by 900 million overall and continuing to decrease.
The company’s CEO Oscar Munoz released a statement for United regarding the incident.
“The truly horrific event that occurred on this flight has elicited many responses from all of us: outrage, anger, disappointment.”
“Like you, I continue to be disturbed by what happened on this flight and I deeply apologize to the customer forcibly removed and to all the customers aboard. No one should ever be mistreated this way,” said Munoz.
The financial changes will not be a great impact on the company – but the CEO offers to help better the staffing, and prevent this incident from occurring again.