Last Updated: October 4, 2021
- Categories of Information We Collect
A. Information That You Provide Directly. We request information directly from you when you register for an account on our Services, when you participate in promotions, surveys and other activities through our Services, when you provide ratings, taste preferences and account settings, and when you contact us regarding questions or concerns you may have regarding the Service or otherwise provide information to us. Information we collect from you directly may include your name, username, email address, password, phone number, mailing address, and postal code, and any messages you send to us through the Services.
B. Information We Collect Automatically. We collect information about you and your use of our Services, your interactions with us and our advertising, and information regarding your network, computers, and other devices used to access the Services (including, for example, smart TVs, mobile devices, and other streaming media devices). This information may include:
(i) Your activity on our Services, including information relating to programs that you have accessed or viewed through the Applications, your time spent in the Applications, your access of and navigation through our Website, your search queries, and your saved, downloaded, or purchased content.
(ii) Your interaction with our emails, texts, messages, and push notifications on mobile devices.
(iii) Analytics information regarding traffic and usage trends for our Services, such as IP address, browser type, mobile device ID, device name and model, operating system, location, date/time of access, page view statistics, time spent on each web page or logged into Application, and URLs from which traffic to our Website is arriving from.
(iv) Information collected through cookies, web beacons, or device identifiers, as described below:
Cookies: Cookies are small text files that we send to your computer to uniquely identify your browser, convey information to us on how you use the Services and track your usage of the Services. Other companies that provide analytics tools and place advertising on our site also have the ability to place cookies on your computer. We may use “session cookies” and “persistent cookies.” A “session cookie” is temporary and disappears when you close your browser. A “persistent cookie” remains on your hard drive after you close your browser, and may be used on subsequent visits to the Service. Persistent cookies may be removed by configuring your browser’s functionality to remove cookies, and you can reset your browser to refuse all cookies or notify you when a cookie is sent. Some features of the Services may not function properly if cookies are disabled. At this time, we do not recognize “Do Not Track” signals sent from web browsers.
Web beacons: Our web pages or email messages may send a small graphic image called a web beacon that allows us to collect certain information such as the IP address of the computer receiving the web beacon, the type of browser requesting the web beacon, and the time the web beacon was viewed. We may use web beacons to count visitors to our Website, to monitor our how our users navigate our Website, and in emails to count how many were opened by the recipients. Web beacons often work together with cookies and in many cases, declining or blocking cookies will impair the web beacons associated with those cookies.
Device Identifiers: When you access or use the Services using a mobile device, tablet or streaming media device, we may access, collect, monitor, or remotely store one or more device identifiers. Device identifiers are small data files or similar data structures similar to cookies and are found on many mobile devices, tablets and streaming media devices. They are used to for analytics and optimization purposes and to make online advertising more relevant for the user. To opt out of interest-based ads from us in connection with a device identifier, you may configure the appropriate setting on your mobile device, tablet or streaming media device, which is often found under “ads” or “privacy” in the device settings.
(v) Location Data. When you access or use the Services, we may access, collect, monitor, or remotely store location data, which may include GPS coordinates or similar information identifying the location of your device. Location data conveys to us information about how you browse and use the Services and allows us to provide localized features and content. We may combine your location data information with other information we have collected about you.
C. Information From Partners
We may collect information from other companies with whom you have a relationship (“Partners”) in order to provide our Services to you. These Partners may include, but are not limited to, internet service providers, streaming media device providers, and mobile phone carriers. The information Partners provide us may include: search queries and commands applicable to our Services that you make through Partner devices; service activation information such as your email address or other contact information; and IP addresses, device IDs, or other unique identifiers.
D. Information From Other Sources
- Use of Your Information
We use your information to provide our Services to you and for the following purposes:
- To process your registration, orders and payments
- To communicate with you, respond to inquiries, provide requested information, customer service, and technical support
- To deliver video programming and other services to you
- To personalize or customize or tailor your experience while using the Services
- To determine your geographic location in order to provide localized features and content
- To analyze and understand our audience and how our Services are used and accessed, and to improve and optimize these Services
- For marketing and advertising purposes, for example, we may send you emails about our new features, products and services, as well as products and services of third parties that we believe would be of interest to you
- To secure our systems and accounts and to prevent, detect, and investigate fraud and illegal activity
- To enforce our legal rights
- for any other purpose for which you provide consent
- Sharing Information
Business associates and service providers: We share information about you, including personal information, with third party business associates and service providers that perform services on our behalf in connection with providing the Services. For example, we may engage service providers to provide marketing, advertising, legal and accounting services, communications, security, storage, infrastructure, and IT services, to customize, personalize and optimize our service, to provide bank account or balance information, to process credit card transactions or other payment methods, to provide customer service, and to analyze and enhance data (including data about users’ interactions with our Services). We do not authorize business associates and service providers to use or disclose your personal information except in connection with providing their services to us.
Investigations and Security: We may release information about you when legally required to do so, at the request of governmental authorities conducting an investigation, in response to a subpoena, court order or other legal process, or to verify or enforce compliance with applicable laws and/or the policies governing our Services. We may also disclose such user information whenever we believe disclosure is necessary to protect the rights, reputation, property, or safety of NSG, or any of our respective affiliates, subsidiaries, business partners, users or others, or as otherwise required by law.
Business Change: If we become involved in a merger, consolidation, acquisition, sale of assets, joint venture, securities offering, bankruptcy, reorganization, liquidation, dissolution, or other transaction, or if the ownership of all or substantially all of our business otherwise changes, we may share or transfer your information to a third party or parties in connection with such transaction or change in ownership.
You may also choose to disclose your own information by accessing any features of our Services that allow you to share information by email, text message, social media or other sharing applications, or through social plugins and similar technologies that allow you to share your information.
- Third-Party Data Collection
Analytics: We use third-party analytics services, including Google Analytics, to collect data about usage of our services. More information on how Google collects and processes data is available at www.google.com/policies/privacy/partners/.
Our third-party advertising vendors include Google, AppNexus, OpenX, and Pubmatic. You may find more information regarding the privacy policies of these vendors at https://www.xnadr.com (Appnexus); https://docs.openx.com (OpenX); and https://pubmatic.com/legal/privacy-policy/ (Pubmatic).
To opt out of personalized advertising from Google, visit the Google Ad settings page at https://www.google.com/settings/ads.
- Security of Information
The security of your personal information is important to us. We take appropriate physical, technological and administrative measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. Unfortunately, no measures can be guaranteed to provide 100% security, and we cannot ensure or warrant the security of your personal information.
- How Long We Will Hold Information
We will retain your information for as long as necessary to keep your account active and provide you with services, and for a commercially reasonable time thereafter for backup and archival purposes, fraud prevention or detection, audit purposes, or as otherwise required by law.
- Children’s Privacy
We do not knowingly collect any personal information from individuals under the age of 16. If you are a parent or legal guardian who has discovered that your child has provided personal information through the Service without your consent, you can ask us to remove such unauthorized information by contacting us at firstname.lastname@example.org
- Personal Information Review, Removal and Revision Policies
If you are a registered user of our Services and would like to deactivate your account, please contact us at email@example.com. In your request, include your name, username, and the email address associated with your account.
For Users in the European Union only:
Under EU Regulation 2016/679, the General Data Protection Regulation (“GDPR”), you have a number of rights when it comes to your personal information. Further information and advice about your rights can be obtained from the data protection regulator in your country of residence within the EU. You can exercise any of these rights by contacting us at firstname.lastname@example.org.
Under the GDPR, you have the right to: (i) be informed with clear, transparent and easily understandable information regarding how we use your information and your rights; (ii) obtain access to a copy of your personal data in a format that can be easily transferred; (iii) have your information corrected or updated for accuracy and completeness; (iv) request that your information be deleted under certain circumstances, including when the data is no longer needed for its stated purpose, where there is no legitimate reason to process the data, where you withdraw your consent, where you object to any direct marketing uses, where a child’s data has been processed or to comply with any legal ruling or obligation; (v) request that we stop or restrict the processing of your data in the event of a dispute about the lawfulness of processing or the accuracy of the data; and (vi) object to certain types of processing, including processing for direct marketing (i.e., receiving emails from us notifying you about other services we provide which we think may be of interest to you or being contacted with varying potential opportunities).
- Consent to Processing In The United States
- Choice of Law
- Contact Us
The NorthStar Group
Attn: Privacy Compliance
240 W. 35th St. Suite 405
New York, NY 10001
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